Terms & Conditions – Swiszpro International

Terms & Conditions – Swiszpro International FZC

Welcome to Swiszpro! These Terms & Conditions outline the rules and regulations for using our website and purchasing our products. By accessing or using our services, you agree to comply with these terms.

“Swisz Pro International FZC” maintains the https://swiszpro.com/ website (“Site”).
The United Arab Emirates is our country of domicile, and the governing law is the local law.
Any purchase, dispute, or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of the UAE.
We accept payments via Visa or MasterCard debit and credit cards in AED.
The displayed price and currency at the checkout page will be the same as the price and currency printed on the transaction receipt, and the amount charged to the card will be shown in the cardholder’s currency.
We do not trade with or provide services to OFAC and sanctioned countries.
Minors (under the age of 18) shall not register as users of the website and shall not transact on or use the website.
Cardholders must retain a copy of transaction records and https://swiszpro.com/ policies and rules.
Users are responsible for maintaining the confidentiality of their accounts.

General Terms

Eligibility – You must be at least 18 years old to make a purchase.

Accuracy of Information – You agree to provide correct and up-to-date details during checkout.

Use of Website – Our website must only be used for lawful purposes. Any fraudulent activity or misuse is strictly prohibited.

Orders & Payments

Order Confirmation – Once you place an order, you will receive a confirmation email with order details.

Pricing & Payment – All prices are listed in AED (or relevant currency) and include applicable taxes. Payment must be made at checkout using our secure payment gateways.

Order Cancellation – Orders cannot be canceled once processed. Please contact us immediately if you need assistance.

Shipping & Delivery

Delivery Time – Orders within Dubai & UAE are typically delivered within 1-3 business days. International shipping times vary.

Shipping Charges – Fees are calculated at checkout. Free shipping may apply for orders above a certain value.

Delayed or Lost Shipments – While we strive for timely deliveries, delays may occur due to courier issues or customs. We are not responsible for lost shipments due to incorrect addresses provided by the customer.

Returns & Refunds

Return Policy – Items can be returned within 3 days if they are unused, unopened, and in original packaging.

Refunds – Approved refunds will be processed within 5-7 business days and credited back to the original payment method.

Non-Returnable Items – Used, opened, or customized products are not eligible for returns Also Shipping charges are non-refundable once the order has been dispatched. This applies to both paid and free shipping promotions

For more details, refer to our [Refund Policy].

Product Availability & Accuracy

Stock Availability – Products listed on our website are subject to availability. In case of stock shortages, we will notify you immediately.

Product Descriptions – We strive for accuracy in product descriptions and images, but variations may occur.

Intellectual Property

Copyright & Trademarks – All website content, including logos, images, and text, is owned by Swiszpro and protected under copyright laws. Unauthorized use, reproduction, or distribution is prohibited.

Limitation of Liability

User Responsibility – By purchasing our products, you agree to use them responsibly and as intended. We are not liable for any misuse or adverse reactions.

Privacy & Security

Your personal information is handled according to our [Privacy Policy]. We ensure secure transactions and do not share your data with unauthorized third parties.

Changes to Terms & Conditions

We may update these Terms & Conditions as needed. Any changes will be posted on this page, and continued use of our website signifies your acceptance of the updated terms.